Shipping policy

Shipping Within South Africa

We offer shipping throughout South Africa for all our premium human hair products, including wigs, lace frontals, bundles, and closures.

Processing Time:

• Orders are processed within 1-2 days (Monday-Sunday), excluding public holidays)
• You will receive a confirmation email once your order has been shipped with tracking information

Delivery Time:

• Within Cape Town: 1-2 days
• Standard Shipping: 3-5 business days
• Express Shipping: 1-3 business days (available at checkout)

Shipping Costs:

• Standard Shipping: R100
• Express Shipping: R150

Order Tracking

Once your order ships, you'll receive:

• A shipping confirmation email with your tracking number
• Real-time tracking updates via our courier partner
• Estimated delivery date

Delivery

• Signature may be required upon delivery
• If you're not available, the courier will leave a collection notice
• Please ensure your shipping address is complete and accurate

Delays

While we strive for timely delivery, please note:

• Delivery times are estimates and not guaranteed
• Delays may occur due to courier backlogs, public holidays, or unforeseen circumstances
• We are not responsible for delays caused by the courier service

International Shipping

We currently ship within South Africa only. International shipping options may be available in the future.

Contact Us

For shipping inquiries, please contact us at:

• Phone: 083 476 9804